Shipping and Returns
DOMESTIC SHIPPING
Most orders ship within 1-5 business days, excluding holidays. If you do not receive an order confirmation email within 2 weeks of placing your order, you can contact hello@87fresh.com for a status update.
The above are processing times and do not account for the time the package is in transit. Priority Mail is typically delivered within 1-3 business days. UPS Ground usually takes 1-5 business days. You will receive a shipping notification with tracking information once your order leaves our studio.
INTERNATIONAL SHIPPING
REFUNDS + EXCHANGES
At 87FRESH, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles, cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to 87FRESH within 7 days of delivery.
If you have received the wrong product or are missing a product in your order, please let us know within 14 days of your order being delivered.
You may return your unused products for a full refund of your purchase price, less shipping and handling within 14 days of delivery. The customer is responsible for paying return shipping charges. Please contact us at hello@87fresh.com for further details.